Knowledge of BuildOps and Sage/Business Works software a plus
3-5 years office, administrative, billing and collections experience required
Must be organized and have proficient communication skills
Excellent attention or detail and follow through
Professional and confident when communicating with customers regarding payments
Must be proficient in computer skills including Microsoft Office (Excel, Outlook) PDF
Ability to multitask, prioritize, and work independently
Commercial service industry experience is a plus
COLLECTIONS & OFFICE ASSISTANT
Position Overview
The Collections and Office Assistant will support the company’s daily office operations while focusing on Accounts Receivable, customer collections, billing and administrative duties. This position requires strong organization, attention to detail, professionalism and consistent follow-through.
Key Responsibilities
Responsible for collections and maintaining accurate collection records.
Follow-up with customers regarding past due invoices.
Process customer payments daily.
Assist with billing and invoicing questions and account updates.
Responsible for setting up new customer accounts.
Answer phones, emails, and customer inquiries professionally.
Assist with filing, data entry, document preparation and general office duties.
Work closely with Accounting, Service, Operations and other management.
Assist with special projects and other administrative duties as needed.
Provide professional and courteous communication with customers, vendors, employees and management.
Maintain professional relationships with customers while firmly protecting the company’s financial interests.
Ideal Candidate
A dependable, organized and professional individual who takes initiative, follows through on tasks and is comfortable with customers regarding outstanding balances.
Benefits
Health, Dental & Life Insurance
401K with ER matching
PTO
Contact Us
847-584-1963
workorders@rmservices.net
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